Megaphone: results of the fight against mobile fraud in 2011 and plans for 2012

The operator MegaFon has summed up the program to combat mobile fraudsters in 2011, presented a forecast for 2012 and a set of measures to protect customers from new types of fraud related to computer viruses and spam. Last year specialists of the company MegaFon order has been processed 65,000 customer requests relating to the actions of intruders. An important innovation was the automation of search and recovery of losses to all subscribers affected by the fraud of "short numbers". According to Sergei Khrenov, head of the Department of OJSC "MegaFon" to combat fraud in the automatic mode, identified the victims (even those who do not help treated), and they returned the money. In 2011, managed to return nine million rubles to subscribers who have been victims of fraud with "short" numbers. also one of the important work was the tightening of requirements for unscrupulous content providers. During 2011 these companies exhibited 126 fines. Also in September 2011 the law enforcement agencies were able to identify and apprehend those involved in the unauthorized access to networks of mobile operators in Moscow and Moscow region. The operator has identified any and all affected subscribers of MegaFon - about 17,000 people, which compensated losses totaling about 1 million rubles. MegaFon and priorities identified in the area of mobile fraud in 2012 in view of discernible trends. Thus, the company has attracted experts from leading anti-virus companies in the country, such as "Kaspersky Lab" and "Doctor Web". In the framework of cooperation is a daily exchange of information, allowing "zeroed" tariffication of traffic generated by the malware without the knowledge of the subscriber. And joint actions allow you to block numbers used by scammers during the infection of computers Trojan.Winlock and extortion of money for their users to unlock. In order to protect customers from fraudulent mailings in 2012, MegaFon will install anti-spam system.