Monday, March 5, 2012
Creating Jobs Through Innovation
Throughout our history, Apple has created entirely new products — and entirely new industries — by focusing on innovation. As a result, we’ve created or supported more than 500,000 jobs for U.S. workers: from the engineer who helped invent the iPad to the delivery person who brings it to your door.
current jobs ranging from engineering to manufacturing to transportation
with full-time Apple employees
iOS app economy jobs
U.S. Jobs Supported by Apple
A study by Analysis Group found that Apple has directly or indirectly created 304,000 U.S. jobs.* These jobs — spread across all 50 states — include thousands of jobs in numerous industries, from the people who create components for our products to the people who build the planes and trucks that carry them to our customers. For example, this figure also includes workers in Texas who manufacture processors for iOS products, Corning employees in Kentucky and New York who create the majority of the glass for iPhone, and FedEx and UPS employees. Together with the 210,000 iOS jobs generated by the app economy, these 304,000 jobs make a total of 514,000 U.S. jobs created or supported by Apple.
The numbers at a glance
304,000 current U.S. jobs supported by Apple:
47,000 jobs at Apple
257,000 jobs at other companies, in fields that include:
the development and manufacturing of components, materials, and equipment
professional, scientific, and technical services
consumer sales
transportation
business sales
healthcare
The App Economy
With more than 550,000 apps and more than 24 billion downloads in less than four years, the App Store has created an entirely new industry: iOS app design and development. The app revolution has added more than 210,000 iOS jobs to the U.S. economy since the introduction of iPhone in 2007.** And Apple has paid more than $4 billion in royalties to developers through the App Store. We also provide app developers with the tools and distribution they need to bring their best ideas to tens of millions of iOS customers worldwide.
The numbers at a glance
210,000 iOS app economy jobs in the U.S.
248,000 registered iOS developers in the U.S.
5000+ iOS developer jobs available now on job search aggregator Indeed.com
$4 billion paid to Apple developers from App Store sales
Jobs at Apple
The number of Apple jobs based in the U.S. has more than quadrupled over the past decade, from less than 10,000 employees in 2002 to more than 47,000 today. That number more than doubles again when we include vendors that employ more than 50,000 people who directly support Apple. These jobs require people with a wide variety of skills — including construction workers, component manufacturers, retail specialists, tech support representatives, salespeople, marketers, and the best hardware and software engineers in the world.
View all current open positions at Apple
The numbers at a glance
70,000 employees worldwide
47,000 in the U.S., two-thirds of worldwide headcount
7800 U.S. jobs created in 2011
19,500 U.S. jobs added since 2008
7000 construction jobs projected to build Apple’s new Cupertino campus
50 states with full-time Apple employees
Apple Retail Stores
Our 246 retail stores in the U.S. average well over 100 employees each — the majority of whom are full-time employees. But unlike most retailers, we don’t rely on seasonal hiring. And part-time Apple Store employees are eligible for the same benefits as our full-time staff, including health insurance and the employee stock purchase plan.
The numbers at a glance
27,350 U.S. retail employees
246 U.S. stores in 44 states
100+ locally hired employees per store on average
4000 retail employees in the Greater New York area
3500 U.S. retail employees who have worked at Apple stores for more than five years
20,000 construction-related jobs created to build Apple stores in the U.S. since 2001
U.S.-Based Customer Support
While many companies locate their technical support call centers overseas to save money, we’ve decided to keep our call centers in the U.S. The vast majority of our customer support calls are handled by U.S. employees. Relocating our call centers overseas to places like India would reduce our costs by 50 percent or more. But we keep these jobs in the U.S. because it helps us deliver a better customer experience. It’s also an important reason why Apple’s technical support has led the industry for more than a decade.
The numbers at a glance
7700 U.S.-based AppleCare Advisors
21 U.S. call centers in 15 states
2000 home-based AppleCare Advisors
600 advisors working for Apple while earning their college degrees
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