Ofcom Proposals To Make 0800 Numbers Free To Call From Mobile Phones

Ofcom, the UK regulator for the communications industries, have published new proposals that could make all calls to 0800 telephone numbers free of charge.

As outlined in the proposals, the main goal sets out to tackle consumer confusion on the cost of calling businesses and public services on 08,09 and 118 numbers. Currently, all calls made to 0800 numbers are free when calling from a landline only. But these numbers are know as 'freephone' numbers hence where the confusion lies and why many believe they are free to call from a mobile phone.

Research conducted by Ofcom has shown that many individuals were confused by non-geographic numbers. To be specific - what they are used for and who can use them. Therefore creating a lack of trust that has resulted in consumers less likely to call these numbers over the years.

To help improve consumer trust the new proposals offer simpler numbering for non-geographic calls, that includes 080 and 116 numbers to be free from both telephone and mobile phones. Also, 08, 09 and 118 numbers will have a new standardised structure, that will clearly set out the charges being applied by phone companies.

A spokesperson from cheap calls provider JustCall (whom welcomes the new changes with open) arms commented:

“The current cost can be up to 21p per minute to call 0800 numbers from a mobile phone, so these proposals will really make a difference for everyone, including those who rely on their mobile phone. Because many people are choosing their mobile phone as their main and only source for contacting others.”

A final decision regarding the new proposed rules can be expected to be made by 2013.

About Just Call:

JustCall.co.uk is an online phone directory offering direct dial access codes that reduce the cost of making international calls. Providing cheap international calls to almost 300 countries that include cheap calls to USA, South Africa, Germany, France, Italy and many more.

For more information regarding JustCall check out: www.justcall.co.uk