Tuesday, July 31, 2012

Software overview: Samsung Galaxy Note


Understanding the Update
Beginning August 8, the Samsung Galaxy Note will receive an out of box Over The Air (OTA) software update to Android version 4.0.4 / Software T879UVLG3. The update will also be available via Samsung Kies.

You can update in two ways:
Over the air (OTA) update to T879UVLG3: T-Mobile will push the update to your device sometime between 8/8 and 9/30. We cannot expedite how soon we send the OTA to individuals.  See below steps to manually request the OTA update.
Manual download to T879UVLG3: If you did not receive the OTA, you can update via Samsung Kies. Ensure you are on the latest version of Kies prior to attempting the update. See http://www.samsung.com/us/kies/ to confirm the version.

Current Software Version Update Status
T879UVLG3
This software version is current. Your device software is up to date.
T879UVLF5
The update is still being sent to customers via OTA. You must wait to receive the OTA. See above for steps to manually pull the update.
You can manually update to Android version 4.0.4/ Software version T879UVLG3. See above for steps to manually update via Kies.
Other versions
T-Mobile and Samsung will not send you a software update.

Devices with non-T-Mobile software versions are out of warranty and do not receive updates.

Software versions
Check the Software version.
Android version 4.0.4 / Software version T879UVLG3 - Current version
Version
Android version 4.0.4/ Software version T879UVLG3
OTA and Manual Update - 21.8 MB
Notification via Android Notifications
Approved 8/8/12
Improvements
Error: ‘Enter MAC address’ after entering MAC address
Weather widget does not show current location
MobileLife contacts addresses combined into a single field
Prerequisites
Android version 4.0.4 / Software version T879UVLF5
Latest version of Kies software downloaded on PC or MAC
At least 50% battery life
Android version 4.0.4 / Software version T879UVLF5
Version
Android version 4.0.4 / Software version T879UVLF5
Original Software - Android 4.0 (Ice Cream Sandwich)
Approved 8/8/12
Features:
S Pen and S Memo to write notes and annotate pictures right on the screen
Powerful Snapdragon S3 processor by Qualcomm with 1.5 GHz dual-core CPUs
16 GB of internal memory and Micro SD expansion slot
8 megapixel camera and 1080p HD video recording
2 megapixel front facing camera for video chat
Near Field Communication (NFC)

Help & How to
Download update via OTA
Download or check for updates
To check for updates, follow these steps:

From the Home screen, press the Menu key.
Touch Settings.
Touch About phone.
Touch Software Update.
Note: If the Software has been pushed to your phone, you will received prompts to download. If it has not, you will receive a 'No Firmware' message.
Follow the on-screen prompts.
Wait as your phone restarts and updates to Android version 4.0.4/ Software version T879UVLG3.

To download the Over the Air (OTA) software update, follow these steps:

You will receive a notification message when the update is available for you.
From the message Notification Screen, touch Download.
Touch Install Now.
Wait as your phone restarts and updates to Android version 4.0.4/ Software version T879UVLG3.
Procedures to manually install the update via Kies
Note:
All troubleshooting support for the Kies desktop experience including installation, connectivity between handset and Kies as well as device OS updates should be forwarded to Samsung.

Installing Kies
Download the most recent version of Kies by visiting http://www.samsung.com/us/kies/ (Select the SAMSUNG Kies version compatible with the PC)
Note:
Save the file to a desired location - the Desktop is recommended for easy access.
Ensure you are on the most recent Kies version. If you attempt to check for Kies updates manually through the application, older versions may not recognize that there is a new version available. Compare your version number (found in Help > Kies Info) with that available through Samsung (click the file to download, on the download screen, the file name will include 2.x.x.x.xxxxx_, this is the current version available).
Double click the Kies file. The program will self extract, no action is required

Select the desired Language and Location, then click Next.

Read the license agreement, check the box for "I accept..." and click Next.

Kies will begin the installation. No action is required.
When the process is complete, click Finish.
Prepare the Samsung Galaxy Note
From the Android home screen, press the Menu key and tap Settings.
Tap Developer options.
Tap Ok.
Tap USB Debugging.
Tap the Home key  to exit the settings menu.
Insert the USB data cable into the phone and then into an available port on the computer.
Select Media device(MTP) at the phone prompt. The PC should recognize several devices and begin installation. This is normal and may take a few minutes. Unplug the data cable when completed.
Upgrade the device to Android version 4.0.4/ Software version T879UVLG3
Important: Verify you have backed up all of your data, including the contents of the internal (non-removable) SD card, to prevent unnecessary data loss.
On the PC, open the Kies application.
Connect the device to the computer using the included USB cable.
Once Kies recognizes the device, a popup window will appear.


Click Update.
Read the Caution statements and select the I have read... check box.
If desired, select Allow saving to back up the device. If not, select Proceed without saving.
Click Start Upgrade.
The software will download to the PC, and then to the device.


When the update completes, the 'Firmware Upgrade Complete' window will appear.

Click OK to confirm.

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